Security & Stash
Learn more about how Stash keeps you safe, plus additional ways you can keep your Stash account secure.
- What the press is saying
- Stash works to keep your spending safe and secure.
- Trusted by 5 million people*.
*This is not an endorsement or a statement of satisfaction by any Stash client and is defined by the number of clients who have e-signed.
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Your protection is our priority.
From your investments to your cash, you can feel confident in the security of your money on Stash.
By using this website you agree to our Terms of Use and Privacy Policy.
We promise to act in your best interests.
Stash is a registered investment advisor with the US Securities and Exchange Commission (SEC).
While such registration does not imply a certain level of skill, it does require us to follow federal regulations that protect you, the investor. By law, we must provide investment advice that is in the best interest of our clients.
Stash works to keep your spending safe and secure
Your Stash debit card is protected by the following security features and policies.*
Zero liability policy.
If your card is lost or stolen†, VISA’s Zero Liability Policy protects you from any unauthorized charges—whether made online or in person.††
Debit card security.
Your debit card has an EMV chip to keep fraudsters at bay, plus a 3-digit security code to verify your identity for purchases.
Continuous fraud monitoring.
VISA monitors activity on your debit card around the clock to help detect suspicious activity.
Lock and unlock.
If misplaced, your debit card can be temporarily locked—and unlocked—with a tap in the Stash app.15
* These features apply to unauthorized transactions. Green Dot Bank must be notified immediately of any unauthorized use. See Deposit Account Agreement for details.
By using this website you agree to our Terms of Use and Privacy Policy.
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Learn More about our security features
256-bit encryption
We use encryption to protect and secure all of your information, from personal data (like your social security number) to your transaction history.
Bug Bounty Program
We partner with world class security researchers through our private bug bounty program, helping protect the Stash app.
Transport Layer Security (TLS)
Our mobile and web applications use the latest Transport Layer Security protocol to protect your information when communicating with Stash.
Biometric recognition
You have the option to use biometric recognition (such as a fingerprint or facial scan) to access your account.
Access control
Stash uses session end-timers and log-in thresholds to prevent unauthorized access to your account. Stash also offers two-factor authentication to all active debit account customers for additional security.
Cutting-edge technology
We constantly monitor the latest security technologies to make sure that our systems are up to date and comply with industry best practices.
By using this website you agree to our Terms of Use and Privacy Policy.
Security whitepaper
Want to know more? Read our whitepaper for in-depth look at how Stash ensures the security of your data in our care.
Stash security is PCI DDS compliant.
Stash handles sensitive financial customer data, so we’ve taken steps to secure critical systems and information. Stash has been audited by an external third party to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS).
This standard evaluates all technical controls to ensure that card data is protected and secured from malicious attackers.
We’re here if you need us.
Please contact Stash if you suspect you are a victim of fraud, identity theft, or with any other questions or concerns.
We’re always here to help.
Tel: (800) 205-5164
Monday – Friday | 8:30AM–6:30PM ET
Saturday – Sunday | 11:00AM–5:00PM ET
You can also email us at support@stash.com or write to us here.
We’re available every day, 24/7.
